FAQs

What are the delivery charges for orders from Areena?

All orders dispatched from Areena are free of charge across Pakistan.

How do we pay when we receive our order?

We process Cash On Delivery via TCS (Tranzum courier service).

How long will delivery take?

After the order has been dispatched normally it may take 2-3 working days to deliver to your location. Sometimes, the delivery may be delayed, due to smog in winter.

How do we exchange the product?

Areena provides 7 days exchange policy for you. You can exchange all items. To exchange your product (do not remove the tag), courier it back to Areena, and the product will be exchanged.

What will be the charges of exchanging the product by the customer?

Charges for Replacement will only be Rs. 150 (due to reshipment). Also please note that this process may take 5-7 working days.

What is Areena’s privacy policy?

Areena is committed to protecting and respecting your privacy. Please be assured that your personal information is kept confidential and is never shared with any third party read more…

How can I get in touch with the Areena team?

You can get in touch with us via email and WhatsApp

Mobile Number: 0306 4961335 (Call between 10:00 AM – 5:00 PM)

WhatsApp Number: 0306 4961335

Email: [email protected]